Why didn’t I receive the Payment Confirmation email after completing the online transaction?

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Our email confirmation sent through the system may be treated as spam by your server. Please check your spam folder of your inbox system. To ensure our emails arrive in your inbox, please add [ *@dmdiy.hk ] to your contact list.

Please note that the transaction process may take about 2 working days. The Payment Confirmation email will be sent after we have confirmed the payment data from the system. Please wait for a couple of days before contacting our customer service. *If you do not receive the email after 3 working days upon payment made, please contact our customer service at contact us.

Category: Order Placement and Payment

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