FAQs

DMDIY Multi-channel Promotion

General

You can use DMDIY to both win new customers and retain existing customers. The platform lets you send direct mails, emails and create a campaign site / web landing page, etc. whenever you like. Simply select the appropriate channels, templates / formats and design your own communication piece from your desktop.

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All you need is a computer with Internet access and an up-to-date Internet browser.

For best performance, we recommend you use the latest Google Chrome or Mozilla Firefox to run DMDIY.

If you could not install or update your browser to the latest version, you could still download a portable version of latest Google Chrome or Mozilla Firefox here:http://portableapps.com/apps/internet

For basic browser requirements, please see below information:
PC: Google Chrome 11+, Firefox 5+, Safari 5+, Internet Explorer 7.0+*
Mac: Google Chrome 11+, Firefox 5+, Safari 5+

*Please note that Internet Explorer 7.0 or above is supported to run DMDIY. However, you may encounter slow response and improper display of PNG images in Internet Explorer. However, this would not affect the output quality of your marketing materials.

Adobe Flash plug-in is not required to run DMDIY.

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You can register at www.dmdiy.com.hk by providing basic information here.

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It is free to register for an account.

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No problem, using DMDIY is as simple as using Microsoft Word. The online platform is designed to provide you a fast and hassle-free way to create a communication campaign without the requirement for technical expertise, installation or coding.

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You could find the prices for DMDIY here. You only have to make payment after you have used the interactive design tools to create the design and artwork of your communication piece, and confirm the order payment.

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We are happy to help you create your communication piece with our DIY tools. You could refer to the instructions and answers to the frequently asked questions. If you have any other technical questions or need tailor-made services, you could contact our business partner, Mybee Technology Limited at 3105 3632.

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You can reach our Customer Service Officer at 3105 3632. Alternatively, you can email us your question through the contact form. We shall reply you as soon as possible.

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All-in-one email marketing package only HK$2500

  • eDM Design
  • Email sending
  • Content Checks
  • List hygiene
  • Analysis Report
  • Other Value-added Features